1 reviews | Active since May 2016

03 Nov 2016, 09:12

ABSA DOES NOT CARE ABOUT ME AS THERE CLIENT

<p>I had money deducted fom my bank account and I did not agree to it at all. It is from an overseas company. I disputed it and absa responded I must contact the company directly. How am I supposed to contact a company if I have no idea who I am dealing with???? I complained that it is ********** but ABSA dont seem to care that money is being debited from my account without my consent. I have no income and R200 twice already is a lot for someone who cannot afford it. I am so tired of this. I will be moving banks to a company that can assist me a bit better.</p>

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Replies (1)
Absa
Absa's reply03 Nov 2016, 10:41
Official

Dear Nicole

Thank you for bringing this matter to our attention. Kindly provide us with an account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd