ABSA DOES NOT CARE ABOUT ME

Item: Absa
Rating: 1
Author: Rasheed M

VERY DISAPPOINTED WITH ABSA SERVICE. I HAD ***** ON MY ACCOUNT AND MONEY WAS TAKEN. REPORTED TO THE ***** DEPARTMENT AND WAS TOLD THAT I WOULD GET A CALL FROM THEM AND TO DATE NOTHING. I CALLED BACK TO FIND OUT WHAT WAS HAPPENING AND THE AGENT CUT MY CALL WITH NO RETURN CALL. DISGUSTING SERVICE.

Helpful (0)

Replies (3)

Absa's replyOfficial

24 May 2023, 15:10

Dear Rasheed Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. Regards Pravesh Bejay Absa Bank Group Customer Care

Absa's reply24 May 2023, 15:10

Official

Rasheed M's updateReviewer Update

26 May 2023, 11:36

THANK YOU, WAS ASSISTED AND MY ***** CLAIM IS NOW MOVING FORWARD. THE LATEST SERVICE I RECEIVED FROM ABSA WAS WHAT I WOULD EXPECT WHEN GETTING AWESOME SERVICE. GREAT STUFF AND THANK YOU.

Rasheed M's update26 May 2023, 11:36

Reviewer Update

THANK YOU, WAS ASSISTED AND MY ***** CLAIM IS NOW MOVING FORWARD. THE LATEST SERVICE I RECEIVED FROM ABSA WAS WHAT I WOULD EXPECT WHEN GETTING AWESOME SERVICE. GREAT STUFF AND THANK YOU.

Absa's replyOfficial

26 May 2023, 11:46

Dear Rasheed

Thank you for the positive feedback.

Regards Pravesh Bejay Absa Bank Group Customer Care

Absa's reply26 May 2023, 11:46

Official

Dear Rasheed

Thank you for the positive feedback.

Regards Pravesh Bejay Absa Bank Group Customer Care