Absa Does NOT Care

On Friday 30th January 2015 at about 10:20 I deposited a sum of R4000.00 into my account ***) using the Absa ATM located at the Frere Square Branch in Vincent, East London. I thought everything was going smoothly until the slip came out and notified me that due to a technical problem, the transaction was cancelled. So I waited for my money to be returned to me and that did not happen.<br> <br> I immediately went into the branch to report what had happened and I was told that a call had been logged and the procedure would be that the machine would be opened and checked for surplus funds. Thereafter the funds will be deposited back into my account I was given a reference number: ***. <br> <br> It is now Thursday 05 February 2015 and I still have not received my money back from Absa (after numerous calls and visits to the branch). I am now incurring interest on outstanding payments and my poor domestic helper has still not been paid her monthly salary. Absa is aware of this but they just DON'T care. <br> <br> Lebo Mncayi<br> Fed-up Absa Client<br>