ABSA does bot care for their client

Item: Absa
Rating: 1
Author: CAREL M

ABSA credit card service from their call center is absolute ****, phoned them this morning to get something urgent sorted out and was promised by Lerato to get a call back from her manager which was in a supposed meeting but at 08H31 and now beyond closing time bo call back.

Helpful (0)

Replies (1)

Absa's replyOfficial

02 May 2023, 09:05

Dear Carel

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-C-***1. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.

RegardsPravesh BejayAbsa Bank Group Customer Care

Best regards,

Absa's reply02 May 2023, 09:05

Official

Best regards,

ABSA does bot care for their client

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