Absa Dobsonville Branch

<p> I registered my absa credit card for online banking on the 3rd of june, i did some transactions online and all went well,last week i tried loging on but it kept telling me authentication failed. go to a branch. i went to dobsonville mall absa i arrived around 11 am and only got help after twelve, first when you walk in there is no one to ask what you are there for you have to figure out youself which que you must stand in, when i finally spoke to a lady by tyhe name of brenda she was so unhelpful she made it look like she wa just doing me a favour by doing her job, i explained my problem to her and she went on to tell me that i cannot register for online banking without having a transaction account i then explained to her that i already have online banking and even made transaction using it but all she told me was that she doesnt know what to do i must call the 08 ********** 0 number since the cannot solve it at the branch.i humbly asked her to dial the number for me using their telephone only to be told that i must do it my self using my own airtime and cellphone, im still unable to access my internet banking, and ive wasted an hour and a half on sa****ay for nothing , so my question to absa and their cluesless consultant is how come i was able to log in using my credit card details if i need a transactional account for that and secondly why was i not allowed to call your call center using your landline since im your customer and your employee made it very clear that they do not solve the kind of problem i had at the branch and lastly please sort out my internet banking and try to update your employees with the information you write on your website and a bit of customer service education they must understand that they are there to do their job not to give us atittude.</p>