MP
Magda P

1 reviews | Active since Aug 2013

08 May 2017, 08:07

ABSA --- Do you inforce / implement your code of conduct? I don’t think so, why???

<p>ABSA --- Do you inforce / implement your code of conduct? I don’t think so, why???</p> <p><br />Because your employees do as they want, when they want …</p> <p> </p> <p>A private matter … Mr Werner Strydom (Matthee) phoned me on 24/04/2017 at 14H56 from this ABSA number 015 ********** and threaten me.</p> <p>Phoned his boss, A Mr W. Mothlobkua on the 02/05/2016 and reported this “attitude”. Mr W. Motholbkua had till Friday 12:00 on the 05/05/2016 to sort this out… <br /> <br /> GUEST what, NOTHING was done!!!! <br /> <br /> Still waiting, a lot of calls and emails further and NOTHING was done.</p> <p> </p> <p>You are ???????? (Fill in the blanks) And as employer who enforce the rules your are worse, worse than horrible …<br /> <br /> Please note, Mr W. Mothobkua was informed about this action, and according to him, this action is now done with ABSA approval. PLEASE NOTE: All the above I can prove. </p>

0
Replies (4)
Absa
Absa's reply08 May 2017, 19:03
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also please state what your complaint is all about. We will investigate the matter and furnish feedback shortly

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

MP
Magda P's update09 May 2017, 10:59
Reviewer Update

SERIOUSLY!!!!!!!!!!!!!!

What do you want with my ID Number????? What has this to do with anything?
I have an credit card account with absa, that has NOTHING TO DO WITH THIS?

This you read my complaint? Did you understand what you read?

SERIOUSLY??????

The only word that comes into my mind after reading your "remark" is
***********!!!!!!!!!!!!!!!!!!!!!!!!!!!

Absa
Absa's reply09 May 2017, 12:35
Official

Okay

MP
Magda P's update09 May 2017, 12:44
Reviewer Update

The people that is posting this replies for ABSA is seriously Imcompetent ....

ABSA need to get some new employees ....

this is seriously rediculous ..........