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Amir D

1 reviews | Active since Apr 2018

29 Nov 2022, 13:27

ABSA - DO NOT BANK WITH THEM!!

ZERO STARS! Your business banking is USELESS!! How can you call it business banking when you know NOTHING about serving businesses! I am waiting over TWO MONTHS for a simple response to changing my business account. Over 10 emails later and your business banking people have done NOTHING! DO NOT BANK WITH ABSA!!! Once they have you as a client - there is NO service!

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Replies (4)
Absa
Absa's reply29 Nov 2022, 17:17
Official
Dear Amir Darsot Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Absa
Absa's reply02 Dec 2022, 08:59
Official
Dear Amir Darsot

We refer to your complaint posted on Hellopeter.

Please accept our sincere apology for any inconvenience caused.

The reference number for your complaint is C-***7.

Kindly provide our office with your account or ID number to ensure effective investigation and feedback.

Kind regards,Group Customer CareRezona Louw
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Amir D's update05 Jan 2023, 16:13
Reviewer Update
Q: Is the Business Evolve Lite account for new customers only? Or can i change to it if i am on another Business account?
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Amir D's update10 Jan 2023, 12:53
Reviewer Update
I've asked a simple question and still no response