KM
Kayla M
1 reviews | Active since Dec 2021
06 Nov 2025, 11:27
ABSA ***** division js *****ulent
ABSA bank ***** division doesn’t assist in any way. I have a case with them since February 2024 and have received no feedback despite regular follow ups. No one gets back me. Their service is pathetic and they do not put the clients best interests first. They don’t assist but are quick to deduct their account fees.
I provided them with ample time to investigate the matter and get back to me. Yet and still my good faith was incentive for them to not do their job!!!
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Absa's replyOfficial
06 Nov 2025, 15:18Dear Kayla Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe
Best regards,
Absa's reply06 Nov 2025, 15:18
Official
Dear Kayla Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe
Best regards,