absa dissapoints yet again

This is just to humor myself since i don not expect anything from absa (lower case spelling intended). I have been banking with this miserable institution since I was a school boy back in the eighties. I am no big shot but by 2012 I had some two million going through my absa account per year. At that stage I had no option but to seek a better bank as absa stood in my way of growing bigger. My turnover has since grown to in excess of six million a year. I still have some facilities with absa which I had to keep for various reasons. During November 2014 I requested the cancelation of a bond which is fully paid up. In the eight months following this request I had to lower myself to the level of sending strong worded mails to absa but still nothing has happened. It is a terrible shame that an institution like this are allowed to function and that they continue to attract business of unsuspecting youngsters entering the market.