TO
Timon O

1 reviews | Active since May 2015

04 Jul 2019, 09:25

Absa dissapoints once more

I have a cheque account with Absa that has been inactive for about 3 months. Eventually it went into arrears because of service fees. So I got a call from Absa on the 26th of June and I paid off the money in arrears. I spoke to the consultant and was told that I could close my account once the money reflected. But I paid from an FNB account and by the time the money reflected in my account it was already Saturday. So by Monday the 1st of July a new service fee had been charged on my account before I could even call to close it. This is unacceptable. This is classic Absa thievery.

0
Replies (2)
Absa
Absa's reply04 Jul 2019, 11:24
Official
Hi Timon,
Thank you for your posting.  I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is C-***2. Please see email sent to your mail box ***. Thanks. 

Best regards,

Absa
Absa's reply04 Jul 2019, 11:24
Official
 Hi Timon,Thank you for your posting.  I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is C-***2. Please see email sent to your mail box ***. Thanks. 

Best regards,