MP
Moshe P
1 reviews | Active since Oct 2018
08 Aug 2019, 16:47
Absa dissapoints again
I requested Absa to close my account 2 weeks ago over the phone. The consultant said it will be processed. Now I get messages from Absa saying my account is in arrears... How can you say I'm in arrears when I requested to close this account. Whatever bank charges I get shouldn't be my problem. Please close my account asap and reverse all the fees you want me to pay. This is the main reason I don't want to bank with Absa anymore. They are useless and don't take matters serious. PLEASE CLOSE THIS ACCOUNT.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
12 Aug 2019, 10:25 Dear Moshe,
Thank you for bringing this matter to our attention. The reference number to your matter is C-***5. We will be in touch to get clarity on the account in question.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your matter is C-***5. We will be in touch to get clarity on the account in question.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply12 Aug 2019, 10:25
Official
Dear Moshe,
Thank you for bringing this matter to our attention. The reference number to your matter is C-***5. We will be in touch to get clarity on the account in question.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your matter is C-***5. We will be in touch to get clarity on the account in question.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,