ABSA - Dissapointment

I negotiated a better interest rate with Absa. I got a better rate on the condition that my flexi reserve gets capatalised. I agreed to this and within minutes my flexi reserve was capatalised. I run a small business and I realised that i made a mistake to capatalise my whole flexi reserve as i needed more cashflow than usual for the next couple of months to sustain my business. I made a mistake and within two days I informed them re this mistake and asked if they could decapatalise some of the money. In the past I have been able to do so. The answer was just a straight NO, our policies have changed. I have to apply to decapatalise and they will obviousley then borrow the money back to me which they so happilly and eagerly took from me 48 hours ago. I understand i made a mistake, but never have I felt so distanced from my bank as now. Banks are not ones friend or ally. They see us as people they need to make money off. They want to take our cash as quick as possible and want to lend us as much as they can at the highest interest possible. ABSA you have dissapointed me. I know i have made a mistake, but the way you have treated me, and not hearing my plea just shows me you are just another *****ed system that is there to make a extra buck out of the consumer. If any bank wants to contact me to take over my bond from a bank that has lost its core values. Feel free to call!