AT
Angela T
1 reviews | Active since Aug 2013
10 May 2021, 19:24
ABSA disrespecting clients!
Money deposited into my ABSA account from Capitec has been hold for 3 weeks! Been sent back and forth between branches and call Centre with no sight I’m end!
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
11 May 2021, 09:13Dear Angela Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply11 May 2021, 09:13
Official
Dear Angela Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care
Best regards,
AT
Angela T's updateReviewer Update
18 May 2021, 09:06Further disappointment. Its been another week of no progress.
AT
Angela T's update18 May 2021, 09:06
Reviewer Update
Further disappointment. Its been another week of no progress.
Absa's replyOfficial
18 May 2021, 11:05Dear Angela Thank you for posting.
Please refer to our email send to personal email.
Kind regards,Rezona Louw Group Customer Care
Please refer to our email send to personal email.
Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply18 May 2021, 11:05
Official
Dear Angela Thank you for posting.
Please refer to our email send to personal email.
Kind regards,Rezona Louw Group Customer Care
Please refer to our email send to personal email.
Kind regards,Rezona Louw Group Customer Care
Best regards,