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Drikus R

1 reviews | Active since Jan 2022

07 Mar 2019, 06:49

Absa Disputes and ***** no service

I have bee trying to get hold of someone at Absa Disputes for more than a month now. There is no number to phone and i keep sending emails, all they keep telling me is my case is done but I kneed to get my mony back that is the amount of R2800. No one is helping me. When i call the ***** depattment they tell me to contact Disputes were there is 100% NO SERVICE. Im a business banker and personal banker at ABSA may i must move to another bank. Only problem is i have to get my mony back first.

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Replies (3)
Absa
Absa's reply07 Mar 2019, 13:03
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange

Group Customer Care
 Absa Bank Ltd
DR
Drikus R's update07 Jul 2022, 19:57
Reviewer Update
So today Ella from business banking ABSA did nothing. My account is still blocked. I phoned her office but there was no answer. I had to pay my SARS for my business out of my personal account. I have a salon and i cant order anything or send out orders because i cant do payments. At 7 o clock tonight i send another email....and got a out of the office reply that said she will only be availible on Monday. After she told me that my account will be sorted out today. There was also a 24 hour line. I phone it and also got no respons,i held on for 30 min.
Absa
Absa's reply08 Jul 2022, 10:05
Official
Dear Carla

I do see your notes here but my believe is that this matter was sorted yesterday night.

 Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd