LM
Lungile M
1 reviews | Active since Jul 2015
27 Jan 2022, 19:32
Absa disputes
I felt unprotected by Absa when I disputed a transaction, they did not take my side, they took the side of the other party. I honestly thought they were going to have my back as I am their client but I thought wrong. I was treated like a ******** whereas I am the one who was wronged.
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Absa's replyOfficial
28 Jan 2022, 10:43Dear Lungile, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***2. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply28 Jan 2022, 10:43
Official
Dear Lungile, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***2. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Best regards,