aJ
anthony J

1 reviews | Active since Dec 2019

29 Oct 2020, 09:38

ABSA Disgusting Service

ABSA Disgusting service, i was retrenched 3 months ago, app**** on my credit car life insurance, been sending an email every week for 3 months i get reference number claiming it will be sorted out on 7 days, to date nothing, now ABSA had handed over the account,...... leave me no option but to take legal action, TOTALY discussing customer service ABSA

0
Replies (2)
Absa
Absa's reply29 Oct 2020, 12:10
Official
Dear Anthony Jones Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .   Kind regards,Daphne Le GrangeGroup Customer Care
aJ
anthony J's update29 Oct 2020, 12:15
Reviewer Update
C-***9
C-***3
other references with no reply