Absa - Disgusting Financial Services Provider

I have just had the most disgusting service from Absa Bank. I recently discovered that I had deposited money into an incorrect account. Upon my discovery I phoned Absa - I was on the phone for hours being transferred from pillar to post (on my money to mention as I pay for the phone bill) and the only advise I received was to email *** who sent an automated response and to this day I am yet to hear anything from them. The business banker, the private banker are unable to assist! Someone is spending money that does not belong to them and the bank is dragging its feet when it comes to assisting me. I wish Absa would drag its feet when it's time to sell products or take bank charges. The fact that there is lockdown due to Covid 19 doesn't mean people have an automatic holiday. People at Absa are obviously treating this lockdown as a holiday where no work is being done and client service is going to the dogs! Disgusting service!