DC
David C

1 reviews | Active since Apr 2012

12 Aug 2022, 14:50

ABSA DISGRACEFULL CUSTOMER CARE

I hate to do what I am doing now. But the complete disrespect that I been treated with the last 2 months........is unfortuanately totally unacceptable. Non of the business bankers at Menlyn Main ever returns a call or even acknowledges the receipt off emails sent to them!!!!!!!! If I had to treat my customers like this; I would surely by bankrupt at this stage!!!!!! How unprofessional ............. bad................... nooooo ........ non existing customer care!!!!!!!!!! Alan Retief Davala Investments

0
Replies (1)
Absa
Absa's reply12 Aug 2022, 16:34
Official
Dear  David Carinus  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***5. Kind regards, Group Customer Care Rezona Louw 

Best regards,