KA
Khalil A
1 reviews | Active since Jan 2020
17 Jun 2020, 14:19
ABSA disgraceful service
I am waiting now 17 days for my card renewal. The lies deceit deception that ABSA is enduring on me is painful. After several times explaining to them i suffer depression anxiety and get panic attacks does not concern them. It serms they derive satisfaction by telling lies and continue to do do untill now and their is no end on sight for the poor service I am receiving.
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Replies (2)
Absa's replyOfficial
17 Jun 2020, 15:57Dear Khali, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply17 Jun 2020, 15:57
Official
Dear Khali, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
KA
Khalil A's updateReviewer Update
17 Jun 2020, 16:10I dont belive anyone at ABSA anymore. Ive been with you for over 30 years. Your service is well below par. ABSA totally drained my enerrgy and i had many panic attacks and stress dealing with you'll to get a replacement card
KA
Khalil A's update17 Jun 2020, 16:10
Reviewer Update
I dont belive anyone at ABSA anymore. Ive been with you for over 30 years. Your service is well below par. ABSA totally drained my enerrgy and i had many panic attacks and stress dealing with you'll to get a replacement card