TW
Travis W
1 reviews | Active since Jul 2017
25 Oct 2021, 11:25
ABSA discriminating against people with disabilities
I app**** for a loan at absa. The loan amount was R81500. I have never missed a payment in my life and have an excellent credit score. They said I will not get the loan because I am medically boarded with a disability and my pay isn't guaranteed. I went a letter from my HR department and the medical aid stating that I will be paid until I am 65. The loan was an increase on my current loan amount and payback period. I wouldn't be paying more that my current loan amount. I am therefore being discriminated against because of my disability as they don't think I will be receiving a monthly salary
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
25 Oct 2021, 15:03Dear Travis Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you.
Vanessa Crowe
Vanessa Crowe
Absa's reply25 Oct 2021, 15:03
Official
Dear Travis Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you.
Vanessa Crowe
Vanessa Crowe