PB
Piet B
1 reviews | Active since Nov 2019
29 May 2025, 11:01
ABSA discriminating against handicapped people.
Handle this. My son who suffers from Retinitus ***mentosis, an eye disorder that currently still can lead to blindness app**** for vehicle finance from ABSA to buy a car which my wife will drive to get him to work and back. He has a very good job in IT. ABSA declined the application with the reason being that he is not going to be the driver of the vehicle. This is blatent ************** against handicapped people. What a shame.
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Replies (2)
Absa's replyOfficial
29 May 2025, 12:24Dear Piet Beukes Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0. Kind regards,Group Customer CareRezona Louw
Absa's reply29 May 2025, 12:24
Official
Dear Piet Beukes Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
02 Jun 2025, 14:49Dear Piet Beukes
We refer to your complaint posted on Hellopeter.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***0.
Please accept our sincere apology for any inconvenience caused.
Kindly provide our office with the ID number and contact details of your son by close of business 02 June 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***0.
Please accept our sincere apology for any inconvenience caused.
Kindly provide our office with the ID number and contact details of your son by close of business 02 June 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
Absa's reply02 Jun 2025, 14:49
Official
Dear Piet Beukes
We refer to your complaint posted on Hellopeter.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***0.
Please accept our sincere apology for any inconvenience caused.
Kindly provide our office with the ID number and contact details of your son by close of business 02 June 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***0.
Please accept our sincere apology for any inconvenience caused.
Kindly provide our office with the ID number and contact details of your son by close of business 02 June 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL