EE
Estelle E
1 reviews | Active since Mar 2009
02 Aug 2019, 09:00
ABSA DISAPPOINTS ONCE AGAIN!
I was dreading making a call to my local branch to get some info, but took the step this morning, although I knew my day would be spoilt immediately.
And Absa Mayville did once again not disappoint with their level of (no) service.
It Started with Pearl answering the phone with a mumble and then dropping the call. I had to phone back again to get some basic information and after Pearl I had to speak to 3 other ladies to try and get some information. Wow!! And that is what they call customer care!!!!
I don't know what is up with this branch, but something should happen here.
Helpful (0)
Replies (2)0
Replies (2)Absa's replyOfficial
02 Aug 2019, 10:29 Dear Estelle,
Thank you for bringing this matter to our attention. The reference number to your case is C-***9. We will investigate the matter and furnish feedback within the next 2business days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***9. We will investigate the matter and furnish feedback within the next 2business days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply02 Aug 2019, 10:29
Official
Dear Estelle,
Thank you for bringing this matter to our attention. The reference number to your case is C-***9. We will investigate the matter and furnish feedback within the next 2business days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***9. We will investigate the matter and furnish feedback within the next 2business days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
02 Aug 2019, 10:30 Dear Estelle,
Thank you for bringing this matter to our attention. The reference number to your case is C-***9. We will investigate the matter and furnish feedback within the next 2business days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***9. We will investigate the matter and furnish feedback within the next 2business days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply02 Aug 2019, 10:30
Official
Dear Estelle,
Thank you for bringing this matter to our attention. The reference number to your case is C-***9. We will investigate the matter and furnish feedback within the next 2business days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***9. We will investigate the matter and furnish feedback within the next 2business days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
