MvdW
Marius van der Walt
1 reviews | Active since Mar 2009
25 Jul 2025, 06:04
ABSA disappoints
I have bene twice de*****ed on my ABSA credit card. Their investigation is still ongoing. Nobody has contacted me yet they always say this -
Thank you for contacting the Absa ***** Solutions team.
We have received your email and one of our experienced ***** specialists will be in touch with you within the next 48 business hours. They never do contact you...Really weak service.
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Absa's replyOfficial
25 Jul 2025, 10:01Dear Marius van der Walt Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Absa's reply25 Jul 2025, 10:01
Official
Dear Marius van der Walt Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw