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Ra-eesah Dustay
1 reviews | Active since Jan 2019
28 Apr 2020, 11:41
Absa - Disappointment!
If hello Peter had the option for no stars I would do it!! Absa advised I qualify for the payment relief because of the lockdown because my account is up to date. And now they telling me the exact opposite. I wonder where I should get money from
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Replies (3)
Absa's replyOfficial
28 Apr 2020, 12:04Dear Ra-eesah Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically in the next 4hrs. Kind regards,
Lebogang Mashiane Group Customer Care
Lebogang Mashiane Group Customer Care
Absa's reply28 Apr 2020, 12:04
Official
Dear Ra-eesah Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically in the next 4hrs. Kind regards,
Lebogang Mashiane Group Customer Care
Lebogang Mashiane Group Customer Care
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Ra-eesah Dustay's updateReviewer Update
28 Apr 2020, 12:06You people better get in contact with me. I have the messages and everything saying that it will be processed for the payment relief. Now you telling me I can't qualify. It's pathetic
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Ra-eesah Dustay's update28 Apr 2020, 12:06
Reviewer Update
You people better get in contact with me. I have the messages and everything saying that it will be processed for the payment relief. Now you telling me I can't qualify. It's pathetic
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Ra-eesah Dustay's updateReviewer Update
28 Apr 2020, 15:434 hours has passed. Still waiting on absa to contact me
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Ra-eesah Dustay's update28 Apr 2020, 15:43
Reviewer Update
4 hours has passed. Still waiting on absa to contact me