BP
Byron P
1 reviews | Active since Apr 2013
04 Oct 2025, 11:50
ABSA Direct Marketing
It’s Saturday morning and I’ve received three calls from “ABSA Innovation Group”.
I was naturally frustrated by this and after asking what the purpose of the call was I was told “it’s a courtesy call to see if you’re still happy with your vehicle” from: +27 (11) ***
What are you guys doing there? Why are you harassing your customers with pointless calls?
I know that I have opted out of direct marketing with ABSA but yet here we are.
Please IMMEDIATELY remove me from ALL direct and indirect marketing lists, through ABSA or your third parties.
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Absa's replyOfficial
06 Oct 2025, 11:37Dear Byron Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareVanessa Crowe
Best regards,
Absa's reply06 Oct 2025, 11:37
Official
Dear Byron Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareVanessa Crowe
Best regards,