TL
Toivo L
1 reviews | Active since Sept 2018
06 Jun 2021, 23:37
Absa digital services locked
My digital services has been locked
Why is my digital services locked? No warning at all I cant transact or swipe my card. Inform me before hand when fees are being deducted
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Replies (1)
Absa's replyOfficial
07 Jun 2021, 14:39Dear MISS TJT LEWIS
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***9 and feedback will be provided by 10 June 2021.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
www.absa.africa
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***9 and feedback will be provided by 10 June 2021.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
www.absa.africa
Best regards,
Absa's reply07 Jun 2021, 14:39
Official
Dear MISS TJT LEWIS
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***9 and feedback will be provided by 10 June 2021.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
www.absa.africa
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***9 and feedback will be provided by 10 June 2021.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
www.absa.africa
Best regards,