RB
Reegan B
1 reviews | Active since Aug 2019
24 Nov 2021, 16:59
Absa Digital Service Blocked
Digital service locked. No warning at all. My account is fine, absolutely no reason to lock my online banking access. Now you twāts have forced me to go into one of your branches have it unlocked. Im moving my account and business account over to wesbank asap. Absa is nothing but old and archaic.
With wesbank i can generate a settlement letter within 30 seconds, all done online. Absa you have to call a number jump through 1 million security questions only for them to read you the settlement amount over the phone?!?!? How pathetic is that. Again, Absa is living in the 19th century.
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Reegan B's updateReviewer Update
29 Nov 2021, 17:09It has been resolved but it forced me to go into a branch.
I had added my mother as a user on my banking profile to conduct a test if she can make payments. I did a test payment via her profile but it still required me to log in and authorize the transaction so I deleted her profile after confirming a transaction of R10, as a test.
This is the reason why your achaic system blocked my account because your system detected it as *****.
I received no warning, nothing. Your stupld system just locks me out of my own account after I authorized a transaction.
Im working very hard to completely remove myself and business from ABSA.
I had added my mother as a user on my banking profile to conduct a test if she can make payments. I did a test payment via her profile but it still required me to log in and authorize the transaction so I deleted her profile after confirming a transaction of R10, as a test.
This is the reason why your achaic system blocked my account because your system detected it as *****.
I received no warning, nothing. Your stupld system just locks me out of my own account after I authorized a transaction.
Im working very hard to completely remove myself and business from ABSA.
RB
Reegan B's update29 Nov 2021, 17:09
Reviewer Update
It has been resolved but it forced me to go into a branch.
I had added my mother as a user on my banking profile to conduct a test if she can make payments. I did a test payment via her profile but it still required me to log in and authorize the transaction so I deleted her profile after confirming a transaction of R10, as a test.
This is the reason why your achaic system blocked my account because your system detected it as *****.
I received no warning, nothing. Your stupld system just locks me out of my own account after I authorized a transaction.
Im working very hard to completely remove myself and business from ABSA.
I had added my mother as a user on my banking profile to conduct a test if she can make payments. I did a test payment via her profile but it still required me to log in and authorize the transaction so I deleted her profile after confirming a transaction of R10, as a test.
This is the reason why your achaic system blocked my account because your system detected it as *****.
I received no warning, nothing. Your stupld system just locks me out of my own account after I authorized a transaction.
Im working very hard to completely remove myself and business from ABSA.