ABSA did it again.

ABSA Bank has done it again. During December 2018 they deducted over R4000.00 from my personal savings account, without informing me. I had some financial difficulties and could not pay my vehicle monthly installments regularly, but made the strides. Got employed on a contract in October 2018 and started making the final payments. Final payments were made, but guess what...ABSA handed me over to collections for a mere R350.00 outstanding amount...without the decency of phoning me, emailing me, or sending an SMS. Was this deliberate to further tarnish my credit record...make's one think.