PM
PENMAYIL M
1 reviews | Active since Oct 2014
11 Feb 2021, 12:57
ABSA DID A JNL DEBIT ON MY ACCOUNT WITHOUT MY PERMISSION
THIS IS A FOLLOW UP OF MY PROBLEM I POSTED EARLY FEBRUARY THIS YEAR. I RECEIVED FEEDBACK FROM ABSA WHO SAID THEY WILL REFUND MY MONEY BUT ITS BEEN 11 DAYS AND NO REFUND AND THE PERSON IS NOT EVEN REPLY TO MY MAILS. CONTACT IS GROUP CUSTOMER CARE SOCIAL MEDIA LEBO MASHIANE . I WANT MY MONEY
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
11 Feb 2021, 16:18Dear Penmayil,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply11 Feb 2021, 16:18
Official
Dear Penmayil,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd