LA
Lucas A
1 reviews | Active since Oct 2023
24 Oct 2023, 17:11
Absa
I am very disappointed to Absa ,I was financed by absa and my car went on right off , My inssurence paid to absa the value of the car and what was left was a shortfall . I then paid a shortfall last year and was finished ,To my surprise am blacklisted currently ,i cant open a loan and an acc because i have a debt of more 32000 on my name .Absa was suppose to clear the Debt so that my name. will not be under Debt . if the bank want say anything they can call on ***.
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Replies (2)
Absa's replyOfficial
25 Oct 2023, 10:42 Dear Lucas Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply25 Oct 2023, 10:42
Official
Dear Lucas Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards, Vanessa Crowe Group Customer Care
Absa's replyOfficial
25 Oct 2023, 11:07Dear Lucas I note that your matter is already receiving attention via case C-***6 and will proceed to link case C-***6 to same to avoid duplication.
Marvellus Chauke will provide you with feedback C-***6.
Kind regards, Vanessa Crowe Group Customer Care
Marvellus Chauke will provide you with feedback C-***6.
Kind regards, Vanessa Crowe Group Customer Care
Absa's reply25 Oct 2023, 11:07
Official
Dear Lucas I note that your matter is already receiving attention via case C-***6 and will proceed to link case C-***6 to same to avoid duplication.
Marvellus Chauke will provide you with feedback C-***6.
Kind regards, Vanessa Crowe Group Customer Care
Marvellus Chauke will provide you with feedback C-***6.
Kind regards, Vanessa Crowe Group Customer Care