Absa ***** department, very pathetic investigation

It's very said and pathetic that I became a victim of a hijacking and kidnapping on the 12th August 2024 where R25 000 was taken from my credit card account. The investigator within the Absa ***** department had questions that were insinuating that I might be the one who authorised the transactions or orchestrated the hijacking and kidnapping. Everything was needed, case number and that telephonic additional interview that this guy called Marvin conducted, was still unsatisfactory to him because clearly he was off the belief that seemingly the hijacking and kidnapping did not happen going as far as asking me if I was not the one that created the beneficiary. It was very pathetic and traumatic, disgusting to hear such insinuation from an investigator of a bank called Absa.