ABSA ***** DEPARTMENT

Reported my ***** case in March .

Did everything they required , has yet to be resolved.

Continuous emails with an automatic response saying someone will get back to you 48HRS , well I been chasing for a month and two weeks.

I have had one phone call to be told someone would phone with a outcome and still waiting for that phone call weeks later.

Absolutely terrible service for a leading organization ,no communication , no updates on anything just nothing but automatic responses.

Considering moving to another Bank as this has been really terrible experience with a bank I have been with since I was like 18 years old.

Come on Absa !!