LK
Linda K
1 reviews | Active since Apr 2024
18 Jun 2025, 14:12
ABSA ***** DEPARTMENT A **** ITSELF!!
ABSA ***** DIVISION IS AN ABSOLUTE DISGRACE. Reported a case of ****ming my 91yr old Mom, who does not have an ABSA APP, but they managed to transfer R6000 within minutes. We have provided ABSA with all the information needed, SAPS Affidavit etc. It is now 3-months since the incident. We KNOW that they have insurance against these kinds of *****. We highly suspect that this is an 'inside job' and therefore no outcome as yet!!
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Absa's replyOfficial
18 Jun 2025, 14:55Dear Customer Thank you for bringing this unfortunate Credit card account matter to my attention and please accept my sincere apology. Your reference number is C-***5.I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply18 Jun 2025, 14:55
Official
Dear Customer Thank you for bringing this unfortunate Credit card account matter to my attention and please accept my sincere apology. Your reference number is C-***5.I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,