ABSA DENISE ALL POSSIBILITIES TO HELP ME

@ABSA is very bad when it comes to customer service. I have been their customer for years and I’m pretty sure they have made money through the partnership I have with them. Now they have handed me to the Agent “NEWTONS ATTERNEYS” Pretoria Brooklyn. I have paid them for a year without a month skipped, I went back to ABSA and asked them to review my credit account I have with them, I asked them to have it back with them as I am a consistent payer. No one assisted me, I also called their Legal department and they told me that they have nothing to do with me any more I must just settle my account with Newtons Attorneys. No @ Newtons Attorneys also offer a very, very bad service, they don’t send me monthly statements, and I have to still call them to send me the statement. Instead of them sending me my statement they tell me over the phone what my outstanding balance is which is very disturbing. They only sent me twice after I have numerously called them and told them that I am going to take the matter to the ombudsman. They somehow assume that one is illiterate and uneducated. Now my life cannot move forward as I am looking forward to buy a house, just because of R7000. I also told ABSA that then I had financial difficulties, now I am back on track, still they couldn’t assist. @Newtons Attorneys Pretoria Brooklyn, I dealt with different employees in race, White, Indian and African. The service was still the same. Promised to send the statement but still no assistance. I am very disgusted at the ABSA service and Newtons Attorneys Pretoria Brooklyn. Very shocking and wicked service. One is treated as if he is a Robot and I am human who just needs help. ABSA IS UNABLE TO HELP ME AT THIS POINT. They busy advertising “power up and prosper”; “opening doors to happiness” ; “switch and save”; “get a better perspective with them” instead they are degrading me, *****ing, destroying and ****ing my dignity!!