GG
George G

1 reviews | Active since Mar 2021

23 May 2022, 13:43

ABSA demands.

I app**** for a home loan of R350 000.00 from ABSA. It was granted but the bank demanded that I take out life and disability insurance. They enforce it. Firstly they want to sell me their product. As if I have no choice. The property I am buying is worth R850 000.00 as I gave R500 000.00 deposit. I am currently 21 years with them and in the past there was no problem with me buying a house. Now I am struggling to get life insurance and the lawyers are demanding action. I am left only with a few days to get life insurance. I phoned ABSA to get this requirement waived but they just send me from one department to another. I am sick and tired of this. My so long called friendship with ABSA has been dented and gives me a sour taste in the mouth. How can they demand life cover if the credit they have is more than 200%? I would really advice people not to do business with them. Finish and klaar.

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Replies (1)
Absa
Absa's reply23 May 2022, 14:12
Official
Dear George Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback. 
Kind regards,
 Basani Hlungwane
Customer Value Management Absa Bank Ltd

Best regards,