SV
Sumitra V

1 reviews | Active since Mar 2021

10 Jun 2021, 18:00

ABSA DEMANDING , HARASSING AND THREATENING ME FOR MORE AND MORE MONEY

After writing a review about ABSA Bank where i am unemployed and still made a payment arrangement of R50 monthly which i have honour, the HARASSMENT from ABSA Bank and LGR ATTORNEYS (their collection attorneys) still continue.

I received apologies but the next email thereafter i received was intimadation and threats by ABSA Bank.

I want to know if this a BANK or a BULLYING INSTITUTION THAT DEMANDS MORE AND MORE MONEY FROM THE UNEMPLOYED, my payment arrangement of R50 was accepted by their collection attorneys (LGR) , but NOW ABSA IS SAYING THAT IN ORDER FOR ME TO STOPPED BEEN HARASSED, THEY DEMAND AN INCREASED PAYMENT OF R400 PER MONTH, I ASK HOW DOES SOMEONE THAT IS UNEMPLOYED GET R400 TO PAY, JUST FOR ONE ACCOUNT, WHERE I HAVE A PAYMENT ARRANGEMENT WITH ANOTHER BANK AS WELL, WHICH THAT OTHER BANK HAS NO ISSUES, THEY DONT HAZZLE AND THREAT ME WITH SMS AND EMAILS LIKE ABSA, WHICH CONTINUE TO SEND ME HARRASSING EMAILS AND REFUSE TO STOP, EVEN ALTHOUGH THEY ARE RECEIVING PAYMENT FROM ME

Today i received an email by "D. Lekhuleni" from the ABSA Collections Customer Management, who FURTHER THREATENED ME BY SAYING THAT HE/SHE HAS CONTACTED LRG ATTORNEYS AND WAS ADVISED THAT PAYMENT OF R400 NEEDS TO BE MADE MONTHLY TO PEND ALL FURTHER COLLECTIONS OF THE ACCOUNT AND THAT I WILL STILL RECEIVE SMS, CALLS AND EMAILS AND ALSO THEY WILL ISSUE ME WITH SECTION129 .

I LIKE TO TELL ABSA THAT I KNOW MY RIGHTS AS A CONSUMER, IF I CANNOT AFFORD TO PAY R400 A MONTH, YOU CANNOT INTIMATE AND FORCE ME TO PAY MONEY THAT I DONT HAVE.

I TOLD ABSA MANY TIMES FIND ME A JOB THEN YOU CAN DEMAND PAYMENTS LIKE THAT OR PAY ME THE OUTSTANDING UIF MONEY THAT YOU **** GOVERNMENT DE*****ED US WITH.

GO TO THE UIF OFFICES AND DEMAND THEY PAY ME THEN YOU CAN GET THAT AMOUNT OF MONEY.

ABSA YOU GUYS NEEDS TO UNDERSTAND I AM UNEMPLOYED AND GETTING AN AMOUNT OF EVEN R50 A MONTH IS FREAKING HARD, YOU SHOULD BE DAMN GRATEFUL THAT I AM STILL MAKING AN EFFORT TO PAY.

I CANNOT AFFORD TO PAY R400, I AM STRUGGLING TO PAY R50 A MONTH AND ITS NOT LIKE I AM GOING TO RUN AWAY WITH YOULL DAMN MONEY, I DID MENTION TO YOUR DEAF CONSULTANTS THAT I WILL PAY THE MONEY WHEN I START WORKING BUT IT SEEMS LIKE THE WHOLE OF ABSA AND LGR ARE DEAF, IT GOES IN THROUGH THE ONE EAR AND COMES OUT TO THE OTHER EAR.

I WILL TAKE THIS **** FURTHER FOR HARASSMENT FROM ABSA AND LGR AND I WILL NO LONGER HAVE ANY CONTACT WITH YOU **** ABSA AND LGR, YOLL WILL RECEIVED R50 MONTH , THATS IT, I WANT MONTHLY STATEMENT EMAILED TO ME ON TIME , IF YOU DONT UNDERSTAND WHAT I AM SAYING I SUGGEST YOU TAKE AN ENGLISH DICTIONARY AND CHECK OF FIND A TRANSLATOR BECAUSE CLEARLY YOULL HAVE A BIG COMMUNICATION PROBLEM.

IF THE SMS AND EMAILS DONT STOP FROM JUNE AS I STILL MAKING R50 PAYMENT, I WILL CHANGE MY CONTACT DETAILS AND NEVER COMMUNICATE WITH YOULL *******ES AGAIN, I AM WARNING YOULL, THIS IS MY LAST WARNING.

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Replies (1)
Absa
Absa's reply11 Jun 2021, 09:21
Official
Dear Sumitra Veeragaloo
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . 
 
The reference number to your complaint is C-***1
 
Kind regards,
Rezona Louw 
Group Customer Care