HS
Helen S

1 reviews | Active since Jan 2012

01 Dec 2021, 11:15

ABSA delivery of service -- mixed bag

Update on ABSA... went in to a branch yesterday as the fixed deposit had matured. Only two consultants available so waited 45 minutes before being attended to. On the positive side was told it would take two days before I saw the money... but thankfully it went into my account overnight.

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Replies (1)
Absa
Absa's reply01 Dec 2021, 13:21
Official
Dear Client 

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. 

Kind regards
 Nthabiseng Sibande
 Customer Value Management
 Absa Bank Ltd