Absa" Delayed" Business Account

We app**** to open an instant business account on 18 October 2017. A month later this account is yet to be loaded. This is very much frustrating as when one approaches a branch they say they can not assist. We have tried calling the relevant call center in vain and they even confirmed that all required documents have been received. We are told to wait for a consultant to give us a call to on board the account. Till when should we endure this as we can't trade optimally?

This is very terrible and bad service.