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RN
Riaan N

1 reviews | Active since Oct 2012

18 Apr 2017, 15:26

ABSA DELAREYVILLE BAD

<p>My wife is trying to change her ****en name on her savings account for the last 2 years now. Today she is waiting more than 2 hours as the assistant doesntt know how to do it. Totally ***********. I want to attach a photo. BAD BAD CLOSE THE BANK</p>

0
Replies (6)
Absa
Absa's reply19 Apr 2017, 09:40
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

RN
Riaan N's update03 May 2017, 08:48
Reviewer Update

More than 2 weeks later still no Help. She cant use her Interbank due to the *********** people at ABSA delareyville. Wake up

Absa
Absa's reply03 May 2017, 10:48
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. Unable to log matter without the account number. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

RN
Riaan N's update03 May 2017, 11:13
Reviewer Update

C Nell

Acc ********** 433

All her internet bank services are inactive she cant pay her accounts. Very urgent

Absa
Absa's reply03 May 2017, 12:54
Official

Please use the private reply for the account number to be visible

RN
Riaan N's update03 May 2017, 14:12
Reviewer Update

Thanks to Benjamin Williams Branch Manager. Problem sorted. See ABSA it easy to sort complaints.