NC
Nthabiseng C

1 reviews | Active since Feb 2018

20 May 2019, 19:01

ABSA De*****s people and their staff is USELESS

Absa doesn't know how to treat it's customers, and it is utter nonsense.

After 5 hours on the phone with 5 different agents who all said 5 different things: 1. Maringa is rude and arrogant, has no telephone etiquette - he just refused to assist and put the phone down in my ear; 2. Tshegofatso (ABTMBA9) was very helpful - thank you; 3. Lady that just hungup on my call; 4. Lebo Tsotetsi who blatantly stated that he will not assist and disregards all notes by the other consultants who assisted and followed the same route as Maringa. 5. Martin was also helpful

0
Replies (2)
Absa
Absa's reply21 May 2019, 14:49
Official
Dear Nthabiseng Khumalo
 Thank you for bringing this matter to our attention.
  We sincerely apologies on any inconvenience caused.
 Kindly provide our office with a id number or account number to ensure effective investigation and feedback.
 
 Regards

Daphne Le Grange


Absa
Absa's reply21 May 2019, 14:50
Official
Dear Nthabiseng Khumalo Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused.
 Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards
Daphne Le Grange