Absa de*****ing tactics
While everyone was busy enjoying their Christmas and New years break, Absa went on to de***** me. My latest debit order for my car is more almost R1100 from my normal installment. Now can my ****** money be paid back effective immediately?
And by the way, it is not the first time such happens, it happened as well 2016.
Helpful (0)
Replies (10)0
Replies (10)'s updateReviewer Update
02 Jan 2020, 10:11Still thinking what lies to tell me?
's update02 Jan 2020, 10:11
Reviewer Update
Still thinking what lies to tell me?
Absa's replyOfficial
02 Jan 2020, 10:15Dear Gift 'Giftos' Olifant Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply02 Jan 2020, 10:15
Official
Dear Gift 'Giftos' Olifant Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's replyOfficial
02 Jan 2020, 10:16Dear Gift 'Giftos' Olifant Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology .
Kindly provide our office with your account or ID number and email address to ensure effetive investigation and feedback. Kind regards,Rezona Louw Group Customer Care
Kindly provide our office with your account or ID number and email address to ensure effetive investigation and feedback. Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply02 Jan 2020, 10:16
Official
Dear Gift 'Giftos' Olifant Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology .
Kindly provide our office with your account or ID number and email address to ensure effetive investigation and feedback. Kind regards,Rezona Louw Group Customer Care
Kindly provide our office with your account or ID number and email address to ensure effetive investigation and feedback. Kind regards,Rezona Louw Group Customer Care
Best regards,
's updateReviewer Update
02 Jan 2020, 13:20Rather call me Rezona
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's update02 Jan 2020, 13:20
Reviewer Update
Rather call me Rezona
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Absa's replyOfficial
02 Jan 2020, 14:49Dear Gift 'Giftos' Olifant Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply02 Jan 2020, 14:49
Official
Dear Gift 'Giftos' Olifant Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,
's updateReviewer Update
03 Jan 2020, 12:41Hi Rezona,
I am still awaiting your feedback regarding my concern. You promised to revert back to me Yesterday ag 15:49. In less than 3,5 hours it would now be 24 hours that you capped me waiting. I WANT MY MONEY!!!
I am still awaiting your feedback regarding my concern. You promised to revert back to me Yesterday ag 15:49. In less than 3,5 hours it would now be 24 hours that you capped me waiting. I WANT MY MONEY!!!
's update03 Jan 2020, 12:41
Reviewer Update
Hi Rezona,
I am still awaiting your feedback regarding my concern. You promised to revert back to me Yesterday ag 15:49. In less than 3,5 hours it would now be 24 hours that you capped me waiting. I WANT MY MONEY!!!
I am still awaiting your feedback regarding my concern. You promised to revert back to me Yesterday ag 15:49. In less than 3,5 hours it would now be 24 hours that you capped me waiting. I WANT MY MONEY!!!
Absa's replyOfficial
03 Jan 2020, 15:08Dear Gift 'Giftos' Olifant Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology for not getting back to you in time.
I am working off site and is only available on email . Kindly provide our office with your account or ID number and email address to ensure effective investigation and feedback to my email address: ***. Kind regards,Rezona Louw Group Customer Care
I am working off site and is only available on email . Kindly provide our office with your account or ID number and email address to ensure effective investigation and feedback to my email address: ***. Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply03 Jan 2020, 15:08
Official
Dear Gift 'Giftos' Olifant Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology for not getting back to you in time.
I am working off site and is only available on email . Kindly provide our office with your account or ID number and email address to ensure effective investigation and feedback to my email address: ***. Kind regards,Rezona Louw Group Customer Care
I am working off site and is only available on email . Kindly provide our office with your account or ID number and email address to ensure effective investigation and feedback to my email address: ***. Kind regards,Rezona Louw Group Customer Care
Best regards,
's updateReviewer Update
03 Jan 2020, 16:33Account number :***
's update03 Jan 2020, 16:33
Reviewer Update
Account number :***
Absa's replyOfficial
06 Jan 2020, 13:57Dear Gift 'Giftos' Olifant Thank you for providing our office with the required information to investigate your complaint. Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply06 Jan 2020, 13:57
Official
Dear Gift 'Giftos' Olifant Thank you for providing our office with the required information to investigate your complaint. Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's replyOfficial
09 Jan 2020, 11:57Dear Gift 'Giftos' Olifant Thank you for your posting.
Please refer to the email to your personal email address from our Insurance department.
Kind regards,Rezona Louw Group Customer Care
Please refer to the email to your personal email address from our Insurance department.
Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply09 Jan 2020, 11:57
Official
Dear Gift 'Giftos' Olifant Thank you for your posting.
Please refer to the email to your personal email address from our Insurance department.
Kind regards,Rezona Louw Group Customer Care
Please refer to the email to your personal email address from our Insurance department.
Kind regards,Rezona Louw Group Customer Care
Best regards,