BP
Baron P
1 reviews | Active since May 2019
21 Apr 2020, 15:43
Absa Deeds *******
What an absolute *******. My company property bond has been paid up. and now ABSA expect me to pay an extra R4800 in cancellation fees to get the title deeds. So we pay bond registration fees, interest on the bond, early settlement fees, and then once everything is paid up, they want another R5k to get the title deeds. ABSA don't reply with your usual generic reply, go investigate first and then reply. Acc Number - *** Reference Number: ***4 And please don't take 2 months like my previous mail to *** Regards Baron
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Replies (3)
Absa's replyOfficial
21 Apr 2020, 16:18Dear Baron
Thank you for bringing this matter to our attention. Kindly provide us with the account number in question to log a formal complaint for investigation. Also use the private reply for me to see the details as the provided account details are currently grayed out. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with the account number in question to log a formal complaint for investigation. Also use the private reply for me to see the details as the provided account details are currently grayed out. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply21 Apr 2020, 16:18
Official
Dear Baron
Thank you for bringing this matter to our attention. Kindly provide us with the account number in question to log a formal complaint for investigation. Also use the private reply for me to see the details as the provided account details are currently grayed out. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with the account number in question to log a formal complaint for investigation. Also use the private reply for me to see the details as the provided account details are currently grayed out. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
BP
Baron P's updateReviewer Update
21 Apr 2020, 16:22So clearly you don't even read your complaints because all that info you are requesting has already been supp****
BP
Baron P's update21 Apr 2020, 16:22
Reviewer Update
So clearly you don't even read your complaints because all that info you are requesting has already been supp****
Absa's replyOfficial
21 Apr 2020, 16:45Hi Baron
As per our telephone conversation , thank you for business account number.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
As per our telephone conversation , thank you for business account number.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply21 Apr 2020, 16:45
Official
Hi Baron
As per our telephone conversation , thank you for business account number.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
As per our telephone conversation , thank you for business account number.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,