1 reviews | Active since Dec 2016

10 Sept 2024, 19:58

Absa deducts unauthorized debit order.....again....

ABSA, why oh why have you became the thorn in my side.

There were transactions on my account which I reported as *****ulent. I am not aware of this merchant nor do I receive invoices or receipts from this merchant. I don't know who this company is.

The transactions were refunded to my account only to be DEDUCTED again AFTER I SPECIFICALLY told the case manager I do NOT KNOW WHO THIS merchant is!!!!!!!!!!!!!!!!!!!!!!

GIVE ME MY MONEY BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I expect a phone call tomorrow!

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Replies (1)
's update10 Sept 2024, 20:23
Reviewer Update
I phoned the ***** line as this was not authorized and was on the lined with a very rude lady called - Josephine Moganoe after I told her I do not know who this merchant is ; she said the company is called Image Downloader and according to her I clicked and signed onto this service (strange that I have no record or login for this company.) Also according to her there is only one company called Image Downloader. I asked her for a reference/case number and she didn't want to give me one.