lB
lindsay B

1 reviews | Active since Jan 2013

27 Jul 2019, 11:02

ABSA DEDUCTS MONEY WITHOUT PERMISSION FOR ACCOUNTS IN ARREARS

I am deeply upset as I am already in a difficult situation and Absa Bank still continues to deduct money from my account for an account that is behind. They have not even given me a chance to transfer funds before the end of the month they merely went on to deduct a whole R5000 leaving me with not enough funds to pay for the roof over my head. It is not the first time that this has happened , and even though the it was stated in the media that banks are no longer allowed to just deduct funds and apply a interaccount setoff Absa is still doing it. I am currently the only breadwinner with 2 children to carefor now i dont even know how i am going to make it through this month. utterly dissapointed....

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Replies (1)
Absa
Absa's reply29 Jul 2019, 11:44
Official
 
Dear Lindsay,
 
 Thank you for bringing this matter to our attention. The reference number to your case is C-***7. We will investigate the matter and furnish feedback within the next 3 days.
 
 Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd