Absa deducts money without my consent

Hi <br> I would like to say that I am very unhappy. My card was used for ***** in December. It took me until early February to get the money back from Absa. They apologised in the end for such a long delay saying something went wrong. Now, they have debited me again. The 3 amounts are exact to the ********** amounts that were refunded to me. I have been trying for 2 weeks . Stood in Absa banks. No one ever comes back to me. The total of R3500 odd needs to be refunded and no one bothers to phone me back from any branch that I have been in to complain at. I am lost and my debit orders have bounced. At the end of my tether. I want my money back and then I want to close my account with ABSA.