GC
Gerrie C

1 reviews | Active since Oct 2013

02 May 2017, 13:43

ABSA decides to deduct fees for services you do not even use.

<p>Absa in their wisdom has decided to charge me a Will safe custody fee. I would just ask them to please let me have a copy of this will that they are charging me to keep in custody. To my knowledge I have never given them a will to keep in custody. I would also like to know how long I have been paying this fee?</p> <p> </p> <p>Thank you ABSA</p>

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Replies (1)
Absa
Absa's reply02 May 2017, 16:31
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd