1 reviews | Active since Mar 2014
I am really not happy about my banker my first query was in July but not even once I have received communication from Solette. I have been in Vryburg and Delareyville banks but still could not get any joy as she was not around.
I also went through the attached account pricing structure it does not state any payments of Internet banking fees, I get charged per transaction but statement reflect differently, NO admin fee stated on the chart sheet, unauthorized fee? PLEASE EXPLAIN, and external debit orders show R18.50 but I was charged R18.66 my monthly account fee is R70.00 but I get charged R70.61.
31/08/2018 Internet Bank Fee Settlement * 119.83 674.83 1/09/2018 Monthly Acc Fee Headoffice * 70.61 604.22 1/09/2018 Transaction Charge Headoffice * 49.40 554.82 1/09/2018 Admin Charge Headoffice * 282.46 272.36 1/09/2018 Unauth Dr Bal Fee Headoffice * 100.88 171.48 1/09/2018 Acb Debit:External Settlement 18.66 T 297.59 126.11
Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
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