JJvR
Jaco Janse van Rensburg
1 reviews | Active since Aug 2013
27 Nov 2025, 13:53
ABSA Deceased Estates Non-service........Again!!
Again!! National Deceased Estates! No progress in finalisation of an Estate's account closure. Shocking service with the usual call centre reply: " We will escalate!"..."Call back in 7 days"
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Absa's replyOfficial
27 Nov 2025, 17:32Dear Jaco Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareVanessa Crowe
Absa's reply27 Nov 2025, 17:32
Official
Dear Jaco Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareVanessa Crowe