MR
Michelle R
1 reviews | Active since Apr 2022
12 Apr 2022, 08:02
ABSA DECEASED ESTATE SUCKS!!!!!!
ABSA Deceased Estate is the absolute worst!! After submitting ALL relevant documents on 25 February 2022 and being advised it would take 3 weeks for payment of the late estate we are still waiting to date(12 April 2022). EVERY SINGLE TIME we call it is "Another 2 weeks", my grandmother has NO MONEY and we are unable to help her anymore. I am not sure what these people expect one to do? You have OUR money, just pay it out. DISGUSTED.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
12 Apr 2022, 09:32Dear Michelle Reinders
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareRezona Louw
Absa's reply12 Apr 2022, 09:32
Official
Dear Michelle Reinders
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareRezona Louw
MR
Michelle R's updateReviewer Update
12 Apr 2022, 09:37Thank you, I am looking forward to hearing from you!
MR
Michelle R's update12 Apr 2022, 09:37
Reviewer Update
Thank you, I am looking forward to hearing from you!
Absa's replyOfficial
12 Apr 2022, 12:48Dear Michelle Reinders
Thank you for your posting.
We will provide you with feedback as soon as our investigations are concluded. Kind regards,Group Customer CareRezona Louw
Thank you for your posting.
We will provide you with feedback as soon as our investigations are concluded. Kind regards,Group Customer CareRezona Louw
Absa's reply12 Apr 2022, 12:48
Official
Dear Michelle Reinders
Thank you for your posting.
We will provide you with feedback as soon as our investigations are concluded. Kind regards,Group Customer CareRezona Louw
Thank you for your posting.
We will provide you with feedback as soon as our investigations are concluded. Kind regards,Group Customer CareRezona Louw