ABSA DECEASED ESTATE - POOR SERVICE

ABSA DECEASED ESTATE DIVISION-POOR SERVICE Can you tell us why it takes more than a month with all of the relevant documentation send from the lawyer to get bank statements and have accounts closed? The service is shocking but when he opened a savings account when he was alive ABSA was there in seconds to open the account and have him deposit millions, but now that he is dead you dont give the same service. I am shocked, irritated, disgusted and have no words other than we should have had him put the money in a safe and not invest it. I would never recommend ABSA bank to anyone, never ever. And I am sure you are also not the only bank that treats their customers relatives like this. All we want is closure have his estate settled and move on but its been almost a year since he passed away. Surely your concern is to have his affairs done and dusted as soon as possible and you the bank and us the children can move on.